Money-back guarantee policy

Within 30 calendar days from the delivery time of an order, we provide either a free exchange of products or a refund for customers if they have any unpleasant experiences caused by the products purchased from Please email our Customer Service Department at [email protected] to ask for assistance.

NuBest will cover shipping costs of the replacement item. In case a refund arises instead, shipping fee and handling fee of the initial shipment will be excluded from the refund amount.

If you still have unused products with intact safety seals, please follow the instructions provided via email to return the items.

* If the user is taking medication or has been diagnosed with an allergy to any ingredients in our products, please consult medical doctors carefully before purchase.

* This Money-Back Guarantee does not apply to products that are damaged by poor storage conditions during use. For items purchased from other retailers outside, customers are recommended to consult the return policy of the original place of purchase.