Don’t panic! Click “Forgot your password?” to reset your password. From there, you’ll need to verify your email address and we’ll help you through the process to get you back into your account. If you’re still having trouble logging into your account, please email us at [email protected] for help.
Unfortunately, new members will not become Standard members and enjoy various exclusive benefits until they shop at nubest.com.
Yes, you totally can as long as your spending meets the required amount for each tier within a rolling year. For instance, if Standard members spend over $600 before the end of a rolling year, they can reach Gold status.
However, you only level down to only one tier if failing to meet a specific amount threshold within a year.
Your tier status is based on a rolling year (12 month period once you reach a higher tier status).
Please note that you can level down to the lower tier(s) if you fail to meet a specific amount threshold:
Silver members will return to Standard if spending less than $150 within a rolling year.
Gold members will return to Silver if spending less than $600 within a rolling year.
Diamond members will return to Gold if spending less than $3000 within a rolling year.
It’s simple! Just create an account and you’ll be rewarded with 100 points. Shop to earn more points and achieve a higher tier. Then, redeem your points into discount codes to use at checkout. Time to sit tight, sip your coffee nice and slow, and enjoy massive savings for NuBest Rewards members.
No, the shipping fee is not calculated in the points earned by making a purchase.
You can check your point balance in your Rewards Summary which is shown upon logging in.
No, there is no maximum limit!
Your points are allocated to you immediately after you have successfully performed any of the actions in the “Way to earn points” section.
No, you can only use one discount code per purchase.
There are 2 ways to apply discount codes at checkout:
You can redeem them before making a purchase. After that, when you finish adding items to your shopping cart and proceed to checkout, you will see available discount code(s) that you have previously redeemed. Simply choose which discount code you would like to use for your order.
During checkout, if your available points reach the redeemable amounts, we will ask if you would like to redeem them and apply the discount code directly to your current order.
Please note that you can only use one discount code per purchase.
You can redeem anytime you would like to, even during checkout.
There is no limit on the number of discount codes you redeem but you can use only one discount code per purchase. Please note that discount codes require a minimum order value to be applied per purchase.
You can redeem your points into discount codes to use at checkout. We have fixed redeemable amounts for you to choose from based on your current points.
However, you cannot use your points to level up. Reaching a higher tier depends on the amount you spend shopping at nubest.com during a rolling year: Silver ($150 - $599), Gold ( $600 - $2999), Diamond ($3000+).
Your points will never expire.
You can redeem 1000 points for a $20 discount on any order of $70 and more.
After reaching 500 points, you can start redeeming your points for discount codes to use at checkout. You can choose from the fixed redeemable amounts based on your current points.
Depending on your tier, your points per $1 spent is as follows:
Standard: $1 spent = 1 point
Silver: $1 spent = 2 points
Gold: $1 spent = 3 points
Diamond: $1 spent = 3.5 points.
You have to reach a specific number of points in order to redeem.
For new members, you have to make a purchase at nubest.com and reach at least the Standard tier to access these exclusive benefits. Only Standard, Silver, Gold, and Diamond members are eligible to redeem points into discount codes to use at checkout.
You get 250 points for signing up for a subscription item (your sign-up purchase is also your first subscription order). Please note that you can subscribe to more than one item.
Any subscription orders after this first one are called subscription renewals.
The point-earning process is as follows:
Sign up for subscription: 250 points
1st renewal: Done
2nd renewal: Done
3rd renewal: Done and you get 300 points immediately.
The value of each order should be $50 and above.
This action is for one-time orders only.
Customers with subscription orders can earn 300 points after 3 subscription renewals and 500 points after 6 subscription renewals.
No, you do not have to make 3 consecutive orders. As long as the value of each of your orders is $50 and more (minus shipping fee) and the purchased items are not subscribed ones, you can earn 300 points after completing 3 such orders.
You can earn the most points by making a purchase (Diamond members earn up to 350 points for $100 spent).
You can earn points in many ways:
Create an account (100 points)
Make a purchase (Tiers earn 1x, 2x, 3x, or 3.5x points for $1 spent)
Add your birthday (200 points)
Sign up for SMS (100 points)
Follow us on Instagram (200 points)
Follow us on Facebook (200 points)
Follow us on TikTok (200 points)
Complete 3 repeat orders. For one-time orders only (300 points)
Complete 5 repeat orders. For one-time orders only (500 points)
Sign up for subscription items (250 points)
Complete 3 subscription renewals (300 points)
Complete 6 subscription renewals (500 points)
Tiers also earn points automatically when reaching a higher tier or on special occasions such as their birthdays.